kyatm9 Terms & Conditions
By accessing and using the kyatm9 platform, you are considered to have agreed to these terms and conditions. Please read the following information carefully.
1. General Terms
By using, accessing, or registering on the kyatm9 platform ("we", "platform"), the player acknowledges that they have read and agreed to these Terms of Service ("Terms").
These terms constitute a legal agreement between the player and kyatm9. If the player does not agree to these terms, they should not continue using the platform.
kyatm9 reserves the right to amend these terms and conditions at any time, with or without prior notice. Continuing to use the platform after changes have been published means you accept the updated terms.
2. Account Registration and Verification
2.1 Account Registration
To open an account at kyatm9, players must provide accurate and complete personal information. Only one account is allowed per person. You may only operate an account registered in your own name, and the full service applies only when you play personally.
Players are responsible for the accuracy of the personal information they provide. kyatm9 may close any account opened with incorrect or false information at any time.
2.2 Identity Verification (KYC)
Before making a withdrawal or claiming a bonus, players must be able to submit their personal identification documents — National Registration Card (NRC), a photo page of the NRC, and any record showing that the payment method matches the player's name.
kyatm9 is required to carry out KYC checks for financial security purposes. If a check is not passed, the account may be temporarily restricted.
2.3 Account Security
Players must keep their login password confidential and must not share it with any third party. kyatm9 is not responsible for any unauthorised access or financial losses arising from a player's own account.
3. Age Restriction
kyatm9 services are intended for players aged 21 and above (21+) only. Minors — meaning anyone under the age of 21 — must not use the kyatm9 platform in any form, whether to play, deposit, or place bets.
kyatm9 reserves the right to verify any player's age at any time. If a player is found to be under 21, that account will be closed immediately and all funds wagered through that account will be forfeited.
4. Deposits and Withdrawals
4.1 Deposits
Accepted payment methods on the platform are KBZPay, Wave Money, AYA Pay, and bank transfer. The minimum deposit amount is 5,000 Ks. Players must only use payment methods that belong to them; using a third party's payment method is prohibited.
4.2 Withdrawals
The minimum withdrawal amount is 20,000 Ks. Policy requires that withdrawals be sent back to the same payment address used for the deposit. Normal processing time is within 15 minutes to 2 hours.
To withdraw, players must have completed KYC verification and must ensure that no bonus funds with an unmet wagering requirement remain in the account.
4.3 Currency Conversion and Applicable Fees
Conversion rates and banking fees from payment providers may be applied by third-party companies, and those costs are to be borne by the player. kyatm9 is not responsible for such fees.
5. Bonus and Promotion Policy
5.1 Welcome Bonus
New players at kyatm9 can receive a bonus of 100% of their first deposit amount, up to a maximum of 200,000 Ks. To withdraw this bonus, a wagering requirement of 15x the bonus amount must be completed.
- Example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus, giving you 40,000 Ks to play with. You must wager 20,000 Ks × 15 = 300,000 Ks before the bonus can be withdrawn.
- Example — if you deposit 420,000 Ks and receive a bonus of 200,000 Ks (maximum limit), your playing balance will be 620,000 Ks, and you must wager the bonus amount of 200,000 Ks × 15 = 3,000,000 Ks before you can withdraw.
Each bonus can only be claimed once per person, and bonus funds cannot be withdrawn until the wagering requirement is met.
5.2 General Bonus Terms
Each promotion may have its own specific terms. If a player is found to have claimed a bonus through fraudulent means, the bonus may be cancelled. kyatm9 reserves the right to change or suspend any promotion at any time.
5.3 VIP Levels
kyatm9 has three VIP levels — Bronze (up to 0.5% weekly cashback), Silver (up to 1.0% weekly cashback), and Gold (up to 1.5% weekly cashback). Promotion to a higher VIP level takes into account regular play frequency and trust, and cashback funds are not free from wagering requirements — the specific requirement will be stated in each individual announcement.
6. Fair Play Policy
kyatm9 uses SSL encryption and secure technology to protect players' game results, and guarantees that game outcomes are determined by a Random Number Generator (RNG) and cannot be controlled or predicted in advance.
Players must not use any unfair methods in gameplay — including botting, scripting, collusion (players secretly working together to gain an unfair advantage), multi-accounting, or any other fraudulent method. If any such activity is found, the relevant players' accounts will be suspended and their balances forfeited.
7. Prohibited Activities
Players must not engage in the following activities —
- Colluding with other players to gain an unfair advantage in games
- Any activity related to money laundering
- Renting or selling your account to any third party
- Using bot software or automated gameplay programs
- Any technical attack intended to overload the service infrastructure
- Bonus abuse — claiming a bonus with the intention of immediately withdrawing funds by attempting to bypass the wagering requirement
- Making payments with false information and fraudulently disputing chargebacks
If any such activity is found, kyatm9 reserves the right to forfeit the relevant player's balance and take legal action.
8. Account Closure and Suspension
8.1 Closure by Player
A player may request closure of their own account at any time through customer service. Once a decision to close has been made, any remaining rounds and balances will be handled according to the terms.
8.2 Closure by kyatm9
If a player is found to have violated these terms, kyatm9 may immediately suspend that player's account without prior notice, and any remaining balance will be determined based on the severity of the violation.
This decision is made at kyatm9's sole discretion, and the player may appeal the decision by submitting a notification, which will be handled in good faith.
9. Privacy and Data Protection
Players' personal information will be handled properly in accordance with kyatm9's Privacy Policy. We always apply SSL encryption and process players' data in a framework that complies with Myanmar data protection practices.
Players' personal data will not be sold or transferred to third parties without their consent, and may only be shared with partner companies where necessary to provide the service.
10. Limitation of Liability
The kyatm9 platform is not responsible for players' gaming losses, losses caused by network connectivity issues, or losses caused by third-party software problems.
If a platform error or technical issue prevents a game session from continuing, kyatm9 may resolve that game using a fair average determination, and such a decision is considered to have been made in good faith.
kyatm9 is not responsible for any consequential loss, including loss of expected income or damages arising from actions on the platform.
11. Policy Changes
kyatm9 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes are posted will be considered acceptance of those changes.
We will make every effort to notify registered players of significant changes via email or the communication channel linked to their account. Since notifications depend on the accuracy of personal data on file, players must keep their information up to date at all times.
12. Contact Us
If you have any questions about these terms and conditions, you can reach kyatm9's 24/7 Live Chat Myanmar-language customer service, or send an email to the address below —
kyatm9 is committed to the financial security and fair play of all players, and promises to provide full support in the Myanmar language.